Last updated: November 2, 2026
Not My Shift is provided by PSB Ideas, PAUL STEINBERG LLC. You can request deletion here without reinstalling the game.
In versions with account services, the in-app path is menu → Settings → Cloud save → Delete account & cloud data. Confirm deletion when asked. A recent Google sign-in may be required. The game deletes the cloud save before deleting its Firebase authentication account. If an operation fails, follow the displayed retry instructions. If an in-app operation does not finish, use the support request below.
Email [email protected] from the Google email address associated with your Not My Shift account. Use the subject Not My Shift account deletion. If available, include the player/account ID displayed in the game. Do not send your Google password, authentication codes, payment information, or identity documents.
We verify that the request belongs to the account holder before deleting account data. Send your request from the Google email associated with your account. If ownership is unclear, we ask for additional verification before deletion. We complete verified account-deletion requests within 30 days. We delete resolved support correspondence 12 months after resolution.
Account deletion removes your Not My Shift authentication account and the associated cloud save, including stored player nickname and progression. Deleting the game account does not delete your Google account.
Deleting the cloud account keeps the save on your phone so you can continue as a guest. To erase local progress, use Reset all progress in Settings or clear the app storage in Android. Copies of Save codes exported to other places are outside the cloud account and must be removed separately. Deleting a Not My Shift account does not delete your Google account.
Google and advertising partners handle advertising records under their own policies. We have not enabled scheduled Firestore backups or point-in-time recovery. Provider operational records and short-lived recovery history are subject to their service policies. Optional Analytics data is separate from your cloud-save account; contact support for help with analytics data requests. Signing out or uninstalling the app alone does not request cloud-account deletion.
Questions: [email protected].